Services & Facilities

A stately and historic landmark on Madison Avenue, Lotte New York Palace has long reigned as New York City’s most iconic hotel. It is that rare place where old world elegance and modern day style meet. The winner of two awards - Travel + Leisure’s 2017 Top 10 Hotels in NYC and Readers’ Choice Awards 2017 Top Hotels in NYC - the Lotte Palace Hotel is a quintessential New York experience offering a prime location, magnificent views, gracious accommodations and unrivaled service. Lotte New York Palace Spa and Fitness Center ranks among New York City’s top wellness facilities thanks to its expert team of certified massage therapists and personal trainers.
  • Air Conditioning
  • Audiovisual Equipment
  • Baggage Hold
  • Banquet Facilities
  • Bellman
  • Breakfast (charge)
  • Childcare Services
  • Complimentary Copying and Faxing
  • Complimentary House Car Service
  • Complimentary New York Times Newspaper
  • Complimentary Shoe Shine
  • Complimentary Shuttle Service to Theater District
  • Complimentary Wall Street Shuttle Service
  • Concierge Team
  • Daily Housekeeping
  • Doctor on Call
  • Elevators
  • Full Service Business Center
  • Guest Experience Team
  • Hypo-Allergenic Rooms Available
  • Luxury Spa & Fitness Center
  • Meeting & Event Space (30,000 square feet)
  • “Only at The Palace” Experiences
  • Parking / Handicap Parking at a nearby facility (charge)
  • PC & Printer Available
  • Pet-Friendly
  • Physically Challenged Public / Common Areas
  • Smoke-Free Property
  • 24 Hour Front Desk
  • 24 Hour Laundry and Dry Cleaning
  • 24 Hour Room Service / In Room Dining
  • 24 Hour Security
  • Video Rentals (charge)
  • Wake Up Calls
  • Wi-Fi (complimentary)

Located in the heart of Midtown Manhattan just steps from St. Patrick’s Cathedral, Rockefeller Center and Saks Fifth Avenue, Lotte Palace Hotel offers the business traveler an ideal location in New York City.  With unrivaled service, this award-winning property blends modern comforts and conveniences with timeless luxury for which the hotel is known. Impeccably furnished bedrooms and marble bathrooms offer updated in-room features, stylish décor and acclaimed in-room dining, a luxury Spa & fitness Center, a full service Business Center and 24-hour laundry and dry cleaning. Guestrooms also feature in-room laptop safe, complimentary weekday delivery of The New York Times newspaper, fully stocked refreshment center, 42” flat screen TV with premium channels and On-Demand, complimentary high-speed wireless and broadband Internet access, three dual-line telephones with voicemail and private bathroom with a selection of luxurious Molton Brown bath products. The hotel offers a total of 30,000 square feet of meeting space with accommodations for up to 600 guests in private events.  There are 23 event rooms with state-of-the-art technology and 86 suites ranging from 700 to 5,000 square feet. The legendary Villard Mansion is now offering dedicated meeting space for the first time in its 130-year history.
Personalized service is a promise at Lotte New York Palace.  Rated among the best in New York City, the hotel’s guest service team strives to exceed guest expectations with impeccable attention to detail, courtesy and a genuine commitment to meet every need.
The city’s most exquisite backdrop for weddings, Lotte New York Palace radiates the Old World romance of New York City. With its breathtaking gated courtyard on Madison Avenue and striking neo-Italian Renaissance architecture, the landmark hotel has long charmed New York City brides seeking a stunning setting in which to celebrate one of the most important and most photographed days of their lives. Located in the heart of Midtown Manhattan at the intersection of 50th Street and Madison Avenue, Lotte Palace Hotel is situated minutes from iconic NYC sights, including St. Patrick’s Cathedral, Rockefeller Center and Saks Fifth Avenue. Also nearby are Times Square, the Empire State Building, the United Nations and Grand Central Terminal. The Midtown neighborhood boasts top-flight restaurants and bars, including the Theatre District’s Restaurant Row and rowdy Hell’s Kitchen’s bars and clubs. Lotte Palace Hotel has a variety of partnerships with Big Apple icons, including the New York Yankees and the flagship Bloomingdale’s store on 59th Street, which gives guests the inside-track to uniquely New York experiences.